Privacy Policy
Last updated: January 2026
Your privacy is important to us. This Privacy Policy explains how your information is collected, used, and protected when you purchase or access any of our digital products, courses, or related content.
Information We Collect
When you purchase or access our products, we may collect:
- Your name and email address
- Payment and billing details (processed securely by third-party providers such as Payhip, Stripe, or PayPal)
- Course progress, quiz results, and completion data
- Communications you send to us (such as support emails)
We do not store your full payment details.
How Your Information Is Used
We use your information to:
- Provide access to purchased courses and digital products
- Deliver certificates, emails, and course updates
- Provide customer support
- Improve course content and user experience
- Comply with legal and tax obligations
We do not sell or rent your personal information to third parties.
Email Communications & Marketing
When you purchase a product or create an account, we may send you essential transactional emails including purchase confirmations, access details, service updates, and course-related notifications.
You may also receive occasional educational content, product updates, and promotional communications related to Ham Radio DX products and services.
You can unsubscribe from marketing emails at any time by using the unsubscribe link included in every email. Transactional and account-related emails may still be sent where necessary to deliver purchased products or provide important service information.
Third-Party Services
We rely on trusted third-party platforms (such as Payhip and payment processors) to deliver products and process payments. These services have their own privacy policies and handle data securely on our behalf.
Cookies & Analytics
Basic analytics or cookies may be used to understand how users interact with our content and improve performance. These do not personally identify you.
Data Security
Reasonable steps are taken to protect your personal information from misuse, loss, or unauthorised access. However, no online system can be guaranteed to be 100% secure.
Your Rights
You may request access to, correction of, or deletion of your personal information by contacting us using the details below, subject to legal or operational requirements.
Contact
If you have any questions about this Privacy Policy or your personal data, please Contact Us